Terms and Conditions

This agreement is between the passenger, the credit card holder and/or the person ordering, (“Client”), and Limousine of Chicago.

All reservations require a deposit equal to half (1/2) of the total amount of the charter, which can become non-refundable* in the event of cancellation by Client. Such deposit shall be due and payable upon receipt of the signed copy of this agreement. If Client pays by check, the reservation will be held for 48 hours pending receipt of deposit. All balances are due and payable seven business days prior to the charter date. Unless the order is cancelled or changed 24 hours in advance (2 weeks for stretch SUV limo) we will have a car and a chauffeur waiting at the pickup location. In case of late or no cancellation is made we reserve the right to charge the full amount of the ride. If you MISS your flight or your flight is DELAYED or CANCELLED or ARRIVED EARLY, Limousine of Chicago, Inc. must be called 800-460-6090 to avoid being charged in FULL for “NO SHOW”.

If client pays by Credit Card, Limousine of Chicago, Inc will charge all amounts owed under this contract to the Credit Card number assigned with no further signatures or documentation required. If the balance is not received by the due date, the charter will be automatically cancelled and the Client’s deposit will be assessed against the charge card. If Client cancels a reservation within 10 business days of the date of the charter, Client will remain responsible for full payment of the charter.

In the case of mechanical breakdown, or any other delay over thirty minutes occurs, other than delays due to traffic conditions, accidents, or any other unforeseen acts of God, Client will be refunded that portion of the travel charges that relate to the period of time the vehicle is inoperable and/or the result thereof will be made up at the end of the charter by Limousine of Chicago, Inc. Client and Client’s party are expected to conduct themselves in a manner so as not to cause injury to themselves or third parties or damage to the vehicle. Client shall be responsible for the cost of repairing such damage with a minimum charge of $150.00 for such repair and/or cleaning of the vehicle. The decision as to the need for repair or additional cleaning rests solely with Limousine of Chicago, Inc and its decision is final.

If at any time during the charter, service is terminated either due to unruly conduct of Client or Client’s Party, damage to the vehicle, or abuse of any nature as determined by Limousine of Chicago, Inc, a refund of money will not be issued. Limousine of Chicago, Inc in its sole discretion, reserves the right to refuse service as it deems appropriate and also reserves the right to charge for any overtime ordered/incurred by Client on the day of the Charter. Such overtime, when charged, shall be in hourly increments at the hourly rate indicated above. All other charges, including but not limited to gratuity, shall apply to overtime shown, and ascribe to the routing described. Limousine of Chicago, Inc reserves the right to substitute one vehicle for another vehicle, provided they are the same or larger size as the initial vehicles. Limousine of Chicago, Inc is not responsible for lost, theft or damage to items in the vehicle at any time. All vehicles are strictly non-smoking. In compliance with CPUC Regulation Section 5348.1 & 3 consumption of alcoholic beverages by passengers under 21 years of age is prohibited.

Billing

Trips are billed to the customer’s credit card or corporate account numbers. Limousine of Chicago accepts the following credit cards:

  • American Express
  • Visa
  • MasterCard
  • Discover Card

The usual and customary gratuity is 18% that is calculated on the base fare, extra stops, waiting time, and any holiday charges. Gratuity is based on service, if you feel that your chauffeur has performed better or worse than average it is your option to change the gratuity accordingly.

The following additional charges will be itemized on the customer’s billing statement when applicable:

  • Round-trip tolls
  • Parking
  • Airport and Regulatory Fees
  • Amenities / Special Requested services
  • Fuel Surcharge
  • Taxes

Certain trips may require an additional fee for meals and/or overnight accommodations for the chauffeur.

All published rates are subject to change without notice. Current rates are confirmed at the time a reservation is made.

Rates

Limousine of Chicago has point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports. Where point-to-point pricing does not exist billing will be the hourly rate for the vehicle ordered. Hourly rates are billed from when the vehicle leaves the vehicle leaves the Limousine of Chicago facility until the time it returns to the Limousine of Chicago facility with 3 hour minimum.

All Reservations that are billed on an hourly basis, will be billed a minimum of thirty minutes travel time each way plus the time the passenger is in the vehicle.

Fractions of an hour are rounded to next half-hour.

Waiting Time

For all point-to-point reservations waiting time will be charged at the hourly rate for the vehicle ordered rounded up to the next quarter-hour once the grace period has elapsed. Grace period is defined as fifteen (15) minutes beyond the scheduled pick up time for all non airport pickups and non commercial flights at airports.

Limousine of Chicago is able to monitor all commercial flights therefore we have a fifty-nine (59) minute grace period for commercial airline flight arrivals to allow for deplaning and baggage pickup. After the grace period has elapsed waiting charges will be charged $30.00 per thirty (30) minutes rounded to the nearest half hour or part thereof for commercial airline arrivals.

Limousine of Chicago does not monitor private flights, therefore, standard waiting time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 15 minutes.

Limousine of Chicago does not monitor train schedules, therefore, standard waiting time will be charged as incurred for any passenger arriving by train that is delayed by more than 15 minutes.

Extra Stops

For point-to-point reservations requested stops will be charged a minimum of $5.00 and have a five (5) minute grace period per stop to allow for loading or unloading, waiting time charges will apply after grace period has elapsed. Where a stop alters the route or adds significant time to the trip, mileage rates and/or hourly charges will be charged. Extra stops in Chicago have a $10.00 minimum.

Limitations of Damages

IN NO EVENT SHALL Limousine of Chicago, INC OR ANY OF ITS AFFILIATES OR SUBSIDARIESBE BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THE SITE OR ANY LINKED WEBSITE, EVEN IF Limousine of Chicago, INC IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Third Party Sites

As a convenience to you, Limousine of Chicago, INC. may provide, on this site, links to web sites operated by other entities. If you use these sites, you will leave this site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Limousine of Chicago, Inc makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Limousine of Chicago, INC.or this Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of Limousine of Chicago, Inc or any of its affiliates or subsidiaries.

Disclaimer

THE MATERIALS IN THIS WEB SITE MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. Limousine of Chicago INC DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. Limousine of Chicago INC RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. Limousine of Chicago INC MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE. THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED “AS IS” WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.